Your privacy is a core operational commitment at onu4d, not an afterthought. This Privacy Policy explains precisely what personal data we collect, why we collect it, how we use and protect it, who we share it with, and what rights you hold over your own information as an onu4d account holder.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of onu4d account holders is the onu4d operating entity (referred to throughout as "onu4d", "we", "us", or "our"). onu4d operates the online betting and gaming platform available at onu4d.net and all associated subdomains and mobile interfaces.
If you have any questions about how onu4d handles your personal data, or if you wish to exercise any of the data rights described in Section 9 of this Policy, please contact our Data Protection team using the details provided in Section 15.
This Privacy Policy applies to all personal data collected from individuals who:
The categories of personal data onu4d collects vary depending on the nature of your interaction with the Platform. The primary categories are set out below.
When you create an onu4d account, we collect: your full legal name; date of birth; residential address in Indonesia (including city — e.g., Jakarta, Surabaya, Bandung, Medan, Yogyakarta, or Bali); email address; and Indonesian mobile phone number. This information is required to open and maintain your account and to comply with age-verification and identity-verification obligations.
To fulfil our Know Your Customer (KYC) obligations, we may collect copies of government-issued identity documents (Indonesian National ID / KTP, or passport), selfie photographs taken alongside the identity document, and supporting financial documentation used to verify the source of deposited funds. This data is processed exclusively for identity verification, fraud prevention, and compliance purposes.
We collect the details of the payment methods you use to deposit and withdraw on the onu4d Platform. For Indonesian bank transfers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, Bank Danamon), this includes account holder name, bank account number, and bank branch details. For e-wallet transactions (OVO, DANA, GoPay, ShopeePay, LinkAja), this includes the registered phone number and wallet account identifier. We do not store full card numbers or full bank account credentials on our servers; payment processing is handled by certified third-party payment processors.
We maintain records of all financial transactions on your account, including deposit and withdrawal timestamps, amounts in IDR, and payment method used. We also maintain records of all betting and gaming activity, including bet placement timestamps, market selections, stake amounts, odds, and settlement outcomes across all verticals: sportsbook, live casino, slot games, togel (Indonesia's traditional numbers lottery), and sabung ayam streams.
When you access the onu4d Platform, our servers automatically collect certain technical data, including: your IP address; browser type and version; operating system; device type and model; screen resolution; time zone setting (WIB/WITA/WIT); referring URL; and session duration. This data is used for platform security, fraud detection, and performance optimisation.
If you contact our customer support team — whether via live chat, email, or any other support channel — we retain records of those communications, including the content of the conversation, the date and time, and the resolution outcome. This data is used to improve service quality, train support staff, and resolve any subsequent disputes.
If you use any of onu4d's responsible gaming tools — including deposit limits, session time-outs, cool-off periods, or self-exclusion requests — we retain records of those settings and requests. This data is used to enforce the controls you have chosen and to monitor for compliance with self-exclusion commitments.
onu4d collects personal data through the following mechanisms:
The table below sets out the primary purposes for which onu4d processes your personal data and the corresponding legal basis for each processing activity.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration & identity data | Contract performance |
| Age and identity verification (KYC) | KYC verification data | Legal obligation; contract performance |
| Processing deposits and withdrawals | Financial data; transaction data | Contract performance |
| Fraud prevention and platform security | Technical data; financial data; KYC data | Legitimate interest; legal obligation |
| Customer support and dispute resolution | Communications data; transaction data | Contract performance; legitimate interest |
| Responsible gaming tool enforcement | Responsible gaming data; activity data | Legal obligation; legitimate interest |
| Regulatory compliance and audit | All categories as required | Legal obligation |
| Platform analytics and improvement | Technical data; activity data (aggregated) | Legitimate interest |
| Promotional and bonus eligibility checks | Registration data; activity data | Contract performance; legitimate interest |
| Direct marketing communications | Registration data; communication preferences | Consent (opt-in) |
onu4d does not sell, rent, or exchange your personal data with any third party for independent marketing or commercial profiling purposes. Data is shared externally only in the following limited circumstances:
To process your deposits and withdrawals in IDR, onu4d shares the minimum necessary financial data with Indonesian bank networks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja). These parties process your data solely to execute the transaction and are not permitted to retain or use it for any other purpose.
KYC document data is shared with certified third-party identity-verification providers who process it on our behalf under data processing agreements that prohibit any independent use of the data. Results are returned to onu4d and the underlying documents are not retained by the verification provider beyond the period required to complete the check.
Game studios and content providers (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft) may receive anonymised or pseudonymised session identifiers for the purpose of delivering game content, maintaining game-server integrity, and calculating payouts. These providers do not receive personally identifiable information such as your name, address, or payment details.
Technical data and risk signals are shared with third-party fraud detection and cybersecurity providers to identify suspicious account activity, prevent unauthorised access, and protect the integrity of the platform. These providers act as data processors under binding contractual agreements.
onu4d may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or legally binding regulatory request. In such cases, onu4d will disclose only the minimum data necessary to satisfy the legal requirement and, where permitted, will notify the affected account holder.
In the event of a merger, acquisition, restructuring, or sale of all or part of onu4d's business, personal data held by onu4d may be transferred to the relevant successor entity. Affected account holders will be notified in advance of any such transfer and given the opportunity to close their accounts before the transfer takes effect.
onu4d retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any legal or regulatory obligation to retain it for a minimum period. The following retention periods apply as a general guide:
When data is no longer required, onu4d applies secure deletion procedures to ensure that it cannot be reconstructed or accessed after deletion.
onu4d employs a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key measures include:
While onu4d takes all reasonable steps to protect your data, no internet-based platform can provide absolute security guarantees. You are responsible for maintaining the security of your own account credentials and for notifying onu4d immediately if you suspect any unauthorised access to your account.
onu4d uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the onu4d Platform:
These cookies are essential for the Platform to function and cannot be disabled. They include session-management cookies that keep you logged in during your session, security cookies that protect against cross-site request forgery, and load-balancing cookies that distribute server traffic. No personal data collected by these cookies is used for marketing.
Functional cookies remember your preferences — such as your selected currency display (IDR), time zone (WIB by default), and game lobby view settings — so that the Platform behaves consistently across sessions. These cookies do not track your behaviour across third-party websites.
With your consent, onu4d uses analytics cookies to collect aggregated, anonymised data about how players interact with the Platform: which pages are viewed most frequently, which game categories are most popular, and where in a registration or deposit flow users drop off. This data is used solely to improve the Platform experience. Analytics data is not linked to your personally identifiable account data.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain functional cookies may affect your experience on the Platform — for example, your session preferences may not be saved between visits. Disabling strictly necessary cookies will prevent the Platform from functioning correctly.
As an onu4d account holder, you hold the following rights over the personal data we hold about you. To exercise any of these rights, please contact our Data Protection team using the details in Section 15. We will respond within 30 days of receiving a valid request.
You may request a copy of all personal data onu4d holds about you, along with information about how it is being processed and the legal basis for each processing activity.
You may request correction of any personal data that is inaccurate or incomplete. You can update most account details directly from your onu4d account dashboard.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to onu4d's legal obligation to retain certain records for minimum statutory periods.
You may request that onu4d restricts its processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
Where processing is based on your consent or on contract performance, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object at any time to processing of your personal data based on onu4d's legitimate interest, including profiling for direct marketing purposes. Objection to direct marketing will be actioned immediately.
The onu4d Platform is strictly intended for adults aged 21 and older. onu4d does not knowingly collect personal data from any individual under the age of 21. If onu4d becomes aware that personal data has been submitted by or on behalf of a person under 21, all such data will be permanently deleted and the associated account closed immediately, with any deposited funds returned to the verified payment method where technically possible.
Age verification is enforced at registration through an automated age-gate check, and KYC verification requiring government-issued identity documentation is applied to all accounts before withdrawals are processed. If you have reason to believe that a person under 21 has created an onu4d account, please contact our support team immediately via live chat or at the email address in Section 15.
onu4d's primary operational infrastructure is located in server facilities that maintain the technical and organisational security standards described in Section 7. In the course of operating the Platform — particularly in relation to game-content delivery, fraud monitoring, and KYC verification — some personal data may be transferred to, or accessible by, entities located outside of Indonesia.
Where such transfers occur, onu4d ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections afforded under this Privacy Policy. These safeguards typically take the form of:
With your explicit consent, onu4d may send you promotional communications — including bonus offers, seasonal promotions (aligned with Indonesian occasions such as Idul Fitri, Ramadhan, and Indonesian Independence Day on 17 August), new product announcements, and sports betting tips — by email and, where consented, by SMS to your registered Indonesian mobile number.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will be actioned within 5 business days and will not affect your ability to continue using the Platform or receiving essential transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts).
The onu4d Platform does not contain links to third-party websites for browsing purposes. Game content delivered through the Platform is sourced from licensed studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Pocket Games Soft) whose game interfaces may be rendered within the onu4d Platform environment. These studios operate under their own privacy frameworks and data processing agreements with onu4d, but their underlying platform privacy practices are independent of this Policy.
onu4d is not responsible for the privacy practices of any third-party service provider whose services are integrated into the Platform. Where a third-party integration involves the processing of your personal data, onu4d ensures that a data processing agreement is in place as described in Section 5.
onu4d may update this Privacy Policy periodically to reflect changes in our data processing practices, platform functionality, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page indicates when the current version was published.
Where a material change is made to this Policy — such as the introduction of a new processing purpose or a change in the categories of data collected — onu4d will notify registered account holders by email to the address on their account at least 14 days before the change takes effect. Your continued use of the Platform after the effective date of a revised Policy constitutes your acknowledgement of the revised terms.
For non-material updates (such as clarifications of existing practices, corrections of typographical errors, or formatting adjustments), onu4d may update the Policy without advance notice beyond updating the "Last Updated" date. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way onu4d handles your personal data, please contact our Data Protection team through the following channels:
When submitting a data rights request, please include your full name, the email address registered on your onu4d account, and a clear description of your request. onu4d may need to verify your identity before processing certain requests to ensure that personal data is not disclosed to or actioned by an unauthorised third party.
If you are not satisfied with onu4d's response to a privacy complaint, you have the right to escalate the complaint through onu4d's formal dispute resolution procedure (described in our Terms & Conditions) or through the relevant data protection authority in the jurisdiction governing onu4d's operations.
Privacy protection at onu4d is built into the platform architecture, not layered on top of it as an afterthought. These six commitments govern every data decision we make.
onu4d does not sell, rent, or license your personal data to third-party advertisers, data brokers, or marketing platforms. Your information is used solely to operate your account, process your transactions, and keep the Platform secure. This commitment is unconditional and applies regardless of account status.
Every data interaction between your device and the onu4d Platform — from the moment you enter your credentials to the moment a withdrawal confirmation appears — is protected by 256-bit SSL encryption. Sensitive stored data, including KYC documents and financial records, is also encrypted at rest on onu4d's servers.
onu4d collects only the personal data that is genuinely necessary to operate your account, process your payments, verify your identity, and meet legal obligations. We do not collect data speculatively or for purposes that are not described in this Privacy Policy.
The data processing table in Section 4 of this Policy sets out every purpose for which onu4d processes your personal data, the categories of data involved, and the legal basis for each activity. This level of transparency is published because you have the right to know exactly what happens to your information.
Section 9 of this Policy describes six data rights you hold as an onu4d account holder: access, rectification, erasure, restriction, portability, and objection. All six are enforceable and onu4d commits to responding to valid rights requests within 30 days of receipt.
In the event of a data security incident, onu4d follows a documented breach response protocol that includes immediate containment measures, root cause analysis, and notification to affected account holders and relevant authorities within the timeframe required by applicable law.
onu4 d takes privacy seriously so you can focus on what matters — enjoying the games. Explore the sportsbook, try the live casino, or log in to your account right now.